Privacy Policy
Your data is valuable. Learn how we protect and use it transparently.
This Privacy Policy describes how ProCake collects, uses, stores and protects your personal data when you use our website www.procake.io and our application app.procake.fr.
ProCake is committed to complying with the General Data Protection Regulation (GDPR) and the French Data Protection Act (loi Informatique et Libertes).
1. Data Controller
Data controller: Jeremy Renault
Company: Quillet
Address: 46 avenue de la porte de villiers, 92300 Levallois-Perret, France
Email: contact@procake.fr
2. Data Collected on the Showcase Website
The showcase website www.procake.io only collects the following data:
Via the contact form:
- Last name : to personalize our response
- First name : to personalize our response
- Email address : to reply to you
- Message : content of your request
Analytics cookies (coming soon):
- Pages visited
- Browsing duration
- Traffic source
- Device type and browser
Note: Currently, no analytics cookies are active on the showcase website. These cookies will be added later with your prior consent.
No data is stored in a database
Contact form information is only transmitted by email to our team. It is not recorded in any data management system.
3. Purposes of Collection
We collect your personal data for the following purposes:
- •Responding to your contact requests: processing your questions, information requests or support inquiries sent via the contact form
- •Analyzing website traffic (future): understanding how visitors use our site to improve the user experience (via Google Analytics or equivalent)
- •Improving our services: adapting our offerings and content based on identified needs
4. Legal Basis for Processing
The processing of your personal data is based on the following legal grounds:
- Consent: by filling in the contact form, you consent to us using your data to respond to you
- Legitimate interest: to analyze website traffic and improve our services (with analytics cookies, after consent)
5. Data Retention Period
Important: Contact emails are retained indefinitely to ensure continuity of customer support and traceability of exchanges. You can request their deletion at any time by contacting us.
6. Data Recipients
Your personal data is only accessible by:
- The ProCake team: to process your contact requests and provide customer support
- Technical providers:
- OVH (web hosting - France)
- Google Analytics (coming soon - visit statistics)
We never sell, rent or share your personal data with third parties for commercial purposes.
7. Data Hosting and Location
Host: OVH
Server location: France (European Union)
All your data is hosted in France, on secure servers located in the European Union, thus ensuring a high level of protection compliant with the GDPR.
No data is transferred outside the European Union.
8. Data Security
ProCake implements all appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or disclosure:
- Secure HTTPS connection: SSL/TLS encryption for all communications
- Secure hosting: OVH servers with DDoS protection and firewall
- Restricted access: only authorized team members have access to the data
- Regular backups: to prevent any data loss
- Security updates: regular application of security patches
9. Your Rights (GDPR)
In accordance with the GDPR and the French Data Protection Act, you have the following rights regarding your personal data:
Right of access
Obtain a copy of all personal data we hold about you
Right of rectification
Correct or update your data if it is inaccurate or incomplete
Right to erasure ("right to be forgotten")
Request the deletion of your personal data in certain cases
Right to restriction of processing
Request the suspension of processing of your data in certain cases
Right to object
Object to the processing of your data for marketing purposes or for legitimate reasons
Right to data portability
Receive your data in a structured format and transfer it to another data controller
Right to withdraw consent
Withdraw your consent to the processing of your data at any time (cookies in particular)
How to exercise your rights?
To exercise any of these rights, send us an email at contact@procake.fr specifying your request. We will respond within a maximum of 1 month.
A copy of your identity document may be requested to verify your identity.
10. Right to Lodge a Complaint (CNIL)
If you believe your rights are not being respected, you have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertes (CNIL):
11. Cookies and Trackers
For more information about the use of cookies on our website, please see our Cookie Policy.
Note: Currently, no cookies are placed on the showcase website www.procake.io. Analytics cookies will be added later with your prior consent.
12. Modifications to the Privacy Policy
ProCake reserves the right to modify this Privacy Policy at any time to adapt it to legal changes or our practices.
Any substantial modification will be communicated to users by email or via a notification on the website, at least 30 days before it takes effect.
We invite you to regularly consult this page to stay informed of the most recent version.
13. Contact
For any questions regarding the protection of your personal data or this Privacy Policy, you can contact us:
By email: contact@procake.fr
By mail:
Quillet - ProCake
46 avenue de la porte de villiers
92300 Levallois-Perret
France
Last updated: January 2025
This privacy policy complies with the GDPR and the French Data Protection Act.
Have a question?
Contact us at contact@procake.fr