Question 1

Can I cancel my subscription at any time?

Accepted Answer

Yes, absolutely! ProCake works with no commitment. You can cancel your subscription at any time in a single click from your personal dashboard. No questions asked, no complicated process. Your subscription will remain active until the end of the paid period.

Question 2

How does cancellation work?

Accepted Answer

Cancellation is super simple: log into your account, go to settings, and click 'Cancel my subscription'. That's it! You keep access to ProCake until the end of your current billing period. No hidden fees, no surprises.

Question 3

Can the price increase after I sign up?

Accepted Answer

No! We guarantee that your subscription price will remain the same as long as you stay subscribed without interruption. That's our transparency promise: the price you see today is the price you'll pay tomorrow.

Question 4

Can I get a refund?

Accepted Answer

You get a 7-day trial period to test ProCake at your own pace before being charged. This gives you time to discover all features and make sure ProCake meets your needs. After this period, in accordance with Article L121-21-8 of the French Consumer Code regarding computer software and digital content, no refund is possible. That's why we encourage you to make the most of your trial period!

Question 5

Do I need to be tech-savvy to use ProCake?

Accepted Answer

Not at all! ProCake was designed to be intuitive and accessible to everyone, even if you're not comfortable with digital tools. The interface is simple, clear, and we offer video tutorials to guide you step by step. Plus, our team is available to help whenever you need it.

Question 6

Am I really in contact with Jessica and Jeremy?

Accepted Answer

Absolutely! We are very hands-on and personally respond to many messages. You can reach us via the contact form, by email, or on social media. We are committed to answering all your questions promptly.

Question 7

What is the best bakery management software?

Accepted Answer

ProCake is the leading management software designed specifically for professional bakers and pastry chefs. Unlike generic tools like Excel or standard accounting software, ProCake was built by bakers for bakers. It includes automatic recipe cost calculation, order management, client CRM, production calendar, invoicing, and over 28 features dedicated to the bakery industry. Over 200 bakers use it daily with a satisfaction rating of 4.7/5.

Question 8

How to calculate the production cost of a bakery recipe?

Accepted Answer

With ProCake, production cost calculation is automatic: you enter your ingredients with purchase prices, create your recipe with quantities, and ProCake instantly calculates the exact production cost. You can then set your desired margin and ProCake suggests a profitable selling price. The software also handles sub-recipes (ganache, sponge cake, cream) for precise calculations even for the most complex creations. No more spreadsheets and approximations!

Question 9

Is ProCake suitable for home bakers and small bakery businesses?

Accepted Answer

Yes, ProCake is ideal for home bakers, small bakery businesses, and solo pastry entrepreneurs. The software is designed to be simple and intuitive, even if you're not tech-savvy. It helps you manage orders, calculate costs, create professional quotes and invoices, and track your finances. Starting at 8.25 EUR/month, it's a minimal investment that saves you hours every week and helps you set profitable prices.

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