Problems you know all too well
Daily challenges that ProCake solves for you
Scattered messages
Client conversations spread across SMS, WhatsApp, email and social media — impossible to keep track.
All your conversations centralized in one integrated messaging system.
Late replies
Quote requests come in and go unanswered for days — the client moves on.
Automatic reminders for unread messages and quick response templates.
Lost history
Finding what a client asked 3 months ago? Mission impossible.
Complete, searchable history of every conversation with your clients.
Everything you need
A complete solution designed for bakers
Built-in contact form
Receive inquiries directly from your website.
- Automatic reception of contact form messages
- Event details (date, number of guests)
- Attachments (inspiration photos, references)
- Anti-spam protection (reCAPTCHA)
Conversations & replies
Communicate easily with your clients.
- Full conversation thread per client
- Send direct messages to any client
- Attachments (up to 3 files per message)
- Read receipts (know when clients read your messages)
- Ctrl+Enter keyboard shortcut to send
Quick response templates
Reply in one click to frequent questions.
- 18 ready-to-use suggestions (welcome, availability, pricing...)
- Create custom templates
- Organize by category
- Track each template's usage
Reminders & notifications
Never miss an inquiry again.
- Unread message badge in dashboard
- Automatic email reminders (up to 3 reminders)
- Mark as read/unread
- Stats: total, unread, contact forms, direct messages
Client portal
Your clients reply without creating an account.
- Public conversation page with unique link
- Clients can reply and attach files
- Branded design matching your colors
- Automatic notification of new replies
Real-world benefits
What ProCake changes for your business every day
Responsiveness
Reply faster with templates and automatic reminders.
Professionalism
Branded conversation space in your colors for your clients.
Organization
All your conversations in one place, filterable and searchable.
Conversion
Never lose a client because of a forgotten message.
Also discover
Other ProCake features